Frequently Asked Questions
Everything you need to know about your PXG gear and orders.
How do I schedule a professional club fitting?
You can schedule a custom fitting by visiting our 'Locations' page and selecting a PXG Fitting Studio or a mobile fitting event near you. Our Master Fitters use Trackman technology to optimize your performance.
What is the standard shipping timeframe for custom golf clubs?
Every custom club is hand-built to your exact specifications. Typically, custom orders are assembled and shipped within 7 to 10 business days, though high-demand periods may extend this timeline.
What is PXG's return policy for equipment and apparel?
We offer a 30-day return policy for most unused apparel and accessories. For custom-built golf clubs, returns are subject to a restocking fee as outlined in our terms of service.
Do you offer international shipping?
Yes, PXG ships to golf enthusiasts worldwide. Shipping costs and import duties are calculated at checkout based on your specific location and the weight of your order.
How can I track my order status?
Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer financing options through Affirm for qualifying customers.